hctra customer service

The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. Does doxo process payments for all Harris County Toll Road Authority services? I have worked here for over 3 years and I have the utmost love and appreciation for this company. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. HCTRA Harris County Toll Road Authority What a useless bureaucracy. Ripoff Report Needs Your Help! We have over 1,000,000 users and companies will listen to us. College Recruiter believes every student and recent grad deserves a great career. Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. W. 2023 Texas Department of Transportation. Can I find my bill online? Very friendly employees easy to communicate with and have questions answered. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. color: #376d7d; Be safe from hackers and unwanted bills. Hilton Honors Number. Position requires ability to work in a very structured environment with a diverse workforce. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. download the app and log into your account using the same username and password Open an EZ Tagaccountonline today. Please check with other tolling agencies directly for questions about their policies and programs. Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. Save my name, email, and website in this browser for the next time I comment. place i need to cancell all the service thank you. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. First, please verify that your account was in good-standing at the time of the invoice of violation. We will resume normal business hours on Monday, February 22. Take your RELOAD CARD, which you received in your Starter Kit, to any participating retailerProvide the cashier with your RELOAD CARD and let them know how much you would like to fund your account. queue.script("/js/bootstrap.min.js").wait() Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. What If deactivate my BancPass Toll Sticker? Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. Contact Phone. Customer Service Hours Ability to comply with the Harris County Personnel Policies and Procedures and the policies of the County Attorney. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. HCTRA Harris County Toll Road Authority. Use the EZ TAG lanes today! .hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { Get email updates for new Customer Service Representative jobs in Houston, TX. Simply call the customer service department at 866-978-5061. for HCTRA (VEC)$15.75/hr. Harris County Toll Road Authority Employee Reviews for Customer Service If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. color: #fff; No endorsement has been given nor is implied. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. Voice messages left after hours will be returned the following day. Visit the Career Advice Hub to see tips on interviewing and resume writing. background-color: #376d7d; Business operations will resume Monday, January 3, 2022. Research owner contact information as needed. .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. Join to view profile . By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. HCTRA Harris County Toll Road Authority This Is How You Can Easily Access The www hctra org login. Zero stress. Login - Harris County Toll Road Authority E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . Stuart Pe-Win - Chairman - Haddington Central Tenants and - LinkedIn } Learn more in our Cookie Policy. BancPass and PlusPass does not work outside of those allotted states. Everyone is always so nice and helpful when dealing with the staff at Resource. HCTRA Harris County Toll Road Authority If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. For EZ TAG account holders, How do I change the phone number on my account? So, Ive pretty much given up. color: #376d7d !important; Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. Track correspondence sent, received, or requiring further action in case management system. } You can update your choices at any time in your settings. Ability to speak effectively on the telephone. Meeting daily, weekly, and monthly production objectives. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Prepare and . .hmg-jb-alert-info, .hmg-jb-alert-success { The tag ID number is matched to an account and the amount of the toll is debited from the account balance. Visit Harris County Toll Road Authority Website. Voice messages left after hours will be returned the following day. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Place/answer phone calls to the customer answering EZ Tag questions. HCTRA cares about your comments & concerns. Where are my transactions? If You Have Issues With Login And Other Do Let Us Know In The Comment Section. Support Phone. Join to view profile Harris County Toll Road Authority . Social . Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? Haddington, Scotland, United Kingdom. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . They have given me comfort in knowing I can trust their recommendations for our staffing needs. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. doxo is not an affiliate of Harris County Toll Road Authority. The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. Customer Service. What do I do if my vehicle or Tag is lost or stolen? .script("/js/multiple-select.js").wait() Users can view their account balance via the BancPass phone app. TxTag has launched a new website to make it even easier for you to manage your account. Tarsha Robertson-Joseph - Lead Customer Service Representative - Harris color: #fff; To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. https://wprod-m.hctra.org/TranslationDisclaimer#! HCTRA Harris County Toll Road Authority Pay your Harris County Toll Road Authority bill - doxo The information is transmitted to the Toll Operators Back Office or processing center. Where We Are a Service Provider. 77401 Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. . Shift: 7am-3pmMust Be Bilingual. Dave DeBlasio - Image Review Trainer, Harris County Toll Road Authority Verify to immediately update business information, respond to reviews, and more! By Travis_McGee . BancPass and PlusPass will work on ANY toll road in the states where they are available! Please allow 24 hours for a customer service agent to respond to emails. If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. Last Modified May 6, 2020. Listed below are our top recommendations on how to get in contact with EZ TAG. Contact Us. With the BancPass Toll Sticker you pay the lowest toll fee on the road. x We use cookies to ensure that we give you the best experience on our website. background-color: #376d7d; Prefer to pay as you go, and Pay your way? 2555. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. We'll be seeing you at 6:30 p.m. at Sherman Elementary! Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. Open an account. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. Please allow 24 hours for a customer service agent to respond to emails. DONATE NOW! https://www.doxo.com/info/harris-county-toll-road-authority. For example, if a User wants to reload $20, the User will be charged $22. RT @HCTRA: Today's the day! All Rights Reserved. I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. Also note in the email your BancPass Toll Sticker number. You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. Houston, TX 77040. - Leading role in building up and improving . Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). I can't find my paper bill. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. color: #376d7d; Log in to manage your EZ TAG account. You may visit their website or send an email request by clicking HCTRA Email Support. SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. No minimum balance required. Your Contact Information. For questions about the Grand Parkway, . They found me something that really suited my personality and the type of work I like and they found it fast! See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. Never worry about a negative balance, violations, fines, or fees. You choose when and how much to replenish! How can I pay my Harris County Toll Road Authority bill? ENGLISH. HCTRA Harris County Toll Road Authority } BancPass does not require a minimum balance be maintained. background-color: #376d7d; Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. Love my recruiters & clients. Order your EZ TAG. However you identify and whatever your background, we encourage you to apply today. We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . color: #376d7d; High School diploma or equivalent required. Log in to manage your EZ TAG account. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. } Developer: Harris County Toll Road Authority . 3,107,130 Active TxTags as of March 1, 2023. 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. For roadside . Overview of CSC complaint handling. Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . BancPass users will be charged the electronic toll tag discounted rate. You Have To Click On The Link And Login Into The Account Using The Correct Login Details. If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . Phone Numbers. This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. The office staff are helpful, polite, encouraging. How do I contact customer service? Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. 10 followers 10 connections. I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. checkSSL(); Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Call Center HCTRA Jobs in Bellaire TX Job Recruiters Dont have an EZ TAGaccount? Brittani Nelson - IT Systems Specialist II - Harris County Toll Road Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. Would you like to stay logged on? Job Description & How to Apply Below. You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. HCTRA - Violation Collections Department/Collections Wasn't able to add my car due to an unspecified error. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. .hmg-jb-mobile-footer-nav>li>a { } The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. Mon Friday 7:30 AM 5:30 PM. HCTRA Employee Reviews for Customer Service Representative - Indeed Forgot Username | Career Pages Out-of-state license plate transactions may take up to 30 days to post online. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! Corporate Headquarters Contact EZ TAG | Fast Customer Service/Support 2023 - JustUseApp HCTRA Harris County Toll Road Authority

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