For more information on our return and exchange policies, please see our Returns & Exchanges page. Packages are rarely lost; however, if a parcel does not arrive, please contact the carrier to resolve the issue. However, other shoppers do adore Selfie Leslie and its styles despite the higher prices. Get Code. Please note that orders are not shipped on the weekends or holidays. Business Response /* (1000, 5, 2022/05/31) */ Hello. Local countries' Taxes and Duties are the responsibility of the customer. If a customer chooses store credit when making a return, then the refund will be issued as a gift card. This can be hard to find, especially in fast fashion companies. Size: XS Selfie Leslie. I found THE dress at Selfie Leslie, but was a little worried about that $9.75 return fee, so I double checked my measurements and got the opinion on which color I should go with from literally everyone in my life. So, is Selfie Leslie worth it? While we do our best to accommodate all our customers, please note that once store credit is issued it cannot be converted back into a cash/card refund. Clothing (Brand) Designed in Australia, Around the world #Dresses #Rompers #Bridal We use dedicated people and clever technology to safeguard our platform. Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. Also, items discounted at more than 40% or non-refundable. 629k Followers, 355 Following, 11.3k Posts - See Instagram photos and videos from SelfieLeslie.com (@selfie_leslie) selfie_leslie. Exchanges are FREE! Orders are usually shipped within one - two business days (24 - 48 Hours) (Monday - Friday) of purchase from Los Angeles, CA. Shop Online or at any of our 900+ retail stores! Our return policy dictates that the item must be returned within thirty days of the original purchase. It is the customer's responsibility to read and understand the return policy before placing the order. Selfie Leslie may refuse to accept or may cancel any transaction, at Selfie Leslie's discretion without liability to you or any third party. To initiate this process, buyers must scan the QR code found on their package to get started. They are NOT customer service oriented IN THE LEAST !!! If an item is discounted and ends in $XX.50, that item is also non-refundable. They helped me with return labels and a refund. The Selfie Leslie shipping charge only covers the cost of postage, it does not cover Taxes and Duties. These bottoms are sexy and oozing with allure and glamour, and can be worn with almost anything. Its so soft and comfortable!!!!! Items returned past the 30-day grace period will not be eligible for return and you will be responsible for postage back to you. !10/10 would recommend my new fav place to shop, also shipping is super quick if you order during the week!!! I went to return it and they wouldnt take it back because I took the tag off. Their selection is relatively conscious of current trends, which is always a plus. Selfie Leslie offers a 30-day return policy. Discover over 25000 brands of hugely discounted clothes, handbags, shoes and accessories at thredUP. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. Join the SMS Club & Save 15% OFF your order! All items with discounted prices ending in $XX.50 or a discount of 40% or more are Final Sale. If you get a new mobile number, you will need to sign up for the program with your new number. Since One & Only Collective Inc. may revise such rules at any time, you should visit this page periodically to review the terms of your use. We may modify or cancel the Service or any of its features without notice. I had a great customer service experience with Team Selfie Leslie! Hi Michelle, we're sorry that you are not 100% satisfied. This stunning number showcases a gorgeous mix of pink and metallic shimmers, which glitters whenever you move. Need to exchange? My daughter ordered a dress from them that we could not afford at the time without my knowledge. We love our international Selfie Leslie family! 355 following. However, while we will do our best to help you cancel your order, due to time differences between the USA and other countries, we cannot guarantee customer service will receive your request before the order ships. Text messages may be sent using an automatic telephone dialing system or other technology. | T&C'S Selfie Leslie AU Returns. Romantic in silhouette, this number consists of ruching, string tie straps, and a dainty bottom frill from some extra spice. Unfortunately, we are not able to change the items in an order once the order has been placed. This amount will be deducted from your merchandise refund. This is my third time ordering from Selfie Leslie and im really pleased!! Shop our selection today for on-trend looks youre sure to adore. Please note that we disclose . One & Only Collective Inc. further reserves the right to revoke or cancel any transaction in order to correct any errors, inaccuracies, or omissions. *Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. MAKE SURE YOU READ THE POLICIES CAREFULLY BEFORE BUYING. However, their website makes it look like the final sale items are easily returnable. The company would not accept a return for store credit since they were purchased the end of November because of their 30 day policy. Store credit and gift cards do not expire. I am looking forward to maybe a Store near me opening up in the Future. My dress arrived stained, and when I emailed your customer support, I was immediately offered help with multiple different avenues I could choose from. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and safe. Selfie Leslie is not responsible for the cost of any return shipping. Please review the following basic rules that govern your use of this site. In general, customers are satisfied with their purchases from Selfie Leslie. Currently, customers can shop for dresses, rompers, tops, bottoms, summer skirts, accessories, and shoes . 2023 Trustpilot, Inc. All rights reserved. Were independently supported by our readers and we may earn a commission when you buy through our links. Don't trust the positive reviews. Prepping for a countryside getaway? Selfie Leslie is an online boutique that primarily focuses on selling dresses, but also offers other trendy clothing for women. Rating: 6.5/10 . They answered all my questions, we're timely, very informative about my dress questions, return, new order. www.selfieleslie.com does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. International orders do not qualify for return/exchange. Amazing Customer Service and products!!! Selfie Lesliepartnered with Happy Returns to offer box-free, printer-free, and sustainable returns! If for some reason you did not receive an email from us, please check your spam folder and add support@selfieleslie.com to your safe sender list. They state that in the frequent questions asked. This is disclosed on our return policy page in bold font. Their dresses are nice quality! It goes against our guidelines to offer incentives for reviews. Most US orders ship within 1 business day of purchase. Thank you for your feedback! Any original shipping and handling fees are non-refundable. In the event a product is listed at an incorrect price due to typographical error or error in pricing information from suppliers, One & Only Collective Inc. shall have the right to refuse or cancel any orders listed at the incorrect price. To the extent that you cannot resolve any Dispute through the Informal Dispute Resolution Procedure described above, a Dispute shall be resolved through binding individual arbitration. OFF. They were super understanding and made me feel a lot better. Need to exchange? For inquiries unrelated to this Selfie Leslie review, you can contact the brand through: Next, check out some similar reviews you might like: Your email address will not be published. Although the brand definitely doesn't have SheIn or other fast fashion pricing, their quality is still pretty great for their price range. Shein has better quality then this. Text the single keyword command STOP to +18445493819 or click the unsubscribe link (where available) in any text message to cancel. Clothing brands that are heavily advertised on social media and are very influencer-esque can be a bit sketchy (like many things glorified on the good ole internet). Dec 13, 2021. Selfie Leslie partnered with Happy Returns to offer box-free, printer-free, and sustainable returns! You are responsible for maintaining and promptly updating account information for accuracy and completeness. A $9.75 RETURN FEE applies for all REFUNDS. They understood my needs and helped me without hesitation; I mean it was fantastic! I would attach pictures if I could but basically none of these dresses are made for this website. Select chemical returns must be in their original, unopened packaging with no visible damages. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded. You may cancel an order at any time before the order ships. We recommend you cancel your order by contacting Customer Service. Their clothing collection is best described as contemporary romance, as they're a big fan of frills, soft hues, and dreamy fabrics. I can't wait to purchase another dress from here in the future for another event. So you end up getting a lot less back then what you originally paid for the item. By submitting or posting any materials on our website, you hereby grant One & Only Collective Inc. a perpetual, irrevocable, royalty-free, worldwide, sub-licensable, and transferable license to copy, publish, translate, modify, reformat, create derivative works from, distribute, reproduce, and sublicense such materials or any parts of such materials. Somehow I ordered an XS instead of a Large, it kept changing in my cart. But it is very far from truth. Order Number: Zip Code: This website is protected by copyright and applicable trade dress. If I had a question of any kind, they were on it in no time. Lets conclude this Selfie Leslie review with some highlights, shall we? I appreciated their willingness to work with me! You further certify that any user- generated content provided by you is legal and does not violate any third partys rights. They are so fast to respond, super helpful, and always so friendly. To conclude this section in this Selfie Leslie review, I suggest donning this fit with a white cable-knit turtleneck and some low-top white Conversesif youre looking to wear the $90 Frieda Cowl Neck Front Split Midi Dress Midnight Blue casually. Wasted $70 on a dress I never wore. There is NO RETURN FEE if you make an exchange purchase through the return portal. They suggested we donate it a local charity, which we did! Thank you for your business! Any online orders of hazardous materials including sanitizing chemicals, non-chlorinated oxidizing chemicals, acids and bases, and paint or paint-related products. With that in mind, how on earth do you separate the meh from the magnificent? The dress came quickly and was beautiful, but had a small snag in the fabric. Some of the dresses I'm looking at are made for taller women. Non-Selfie Leslie items sent to us will be donated upon receipt. The end of high school was approaching quickly and I was focused on prom, graduation, birthdays, and a million other events. The website does not reflect the actual quality of the clothes. If there was more we could do to improve USPS delivery, then we would, but we are at their whim unfortunately. Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. Exchanges are FREE! Looks like your current store isn't near your delivery area. You and One & Only Collective Inc. agree that each may bring claims against the other in arbitration only in your or their respective individual capacities and in so doing you and One & Only Collective Inc. hereby waive the right to trial by jury, to assert or participate in a class-action lawsuit or class action arbitration (either as a named-plaintiff or class member), and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. Here's hoping this can be resolved in due time. Unfortunately returns are about $10 shipping, so be prepared!However, I will say the shipping is very fast! Returns are expensive and you can only get store credit to but more shoddy clothing. When it comes to Selfie Leslie, I found a fairly positive response toward their products. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you have any problems with your delivery, please reach out to the carrier directly to resolve the issue. | PRIVACY POLICY. All orders shipped within the US should normally arrive in 3-5 business days. This may include irregular or excessive returns histories, potential fraudulent or criminal activity and/or payment disputes/chargebacks. Unrealistic return policy. i ordered my graduation dress, my graduation party dress, and now a cocktail dress from them, and each product feels high quality and each comes in within a reasonable time. When I chose the partial refund, I was IMMEDIATELY refunded. We use dedicated people and clever technology to safeguard our platform. Will I have to pay International Taxes & Duties? The customer service of Selfie Leslie is one of the best I've ever experienced. The customer service team was quick to respond, cancelled my order as requested, and issued a refund immediately. Reviewer websites such as Trustpilot and ClothedUp offer favorable critiques of the fashion brand. Fashion can do wonders in exemplifying your personality and moodwhich is why its important to fill your hangers with aesthetically-pleasing clothes. Sounds like a company that doesnt believe in their qualities. I received a fabulous chocolate brown dress days before attending a wedding. If she isn't on her computer, she's probably sewing, looking at Vogue Runway collections, or spending time at her local Sephora. Free shipping for many products! For instance, I found several discount codes on the brands website. Extra 25% off final sale. The arbitrator is empowered to resolve the Dispute with the same remedies available in court, however, any relief must be individualized to you and shall not affect any other customer. I highly recommend Selfie Leslie! Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. We want to make sure that each of our customers receives the perfect item in their perfect fit. There is a fee for returning an item UNLESS request for store credit. Buyer Beware and avoid Selfie Leslie. Bodysuits, jewelry, perfume, makeup, styling accessories and undergarments are final sale and cannot be returned for any reason. 2023 Selfie Leslie | T&C'S Its worth noting that customers have 14 days to request a shipping label. Varied in assortment, its quite fun to peruse through their selection if you covet Instagram fashion. All custom orders including, but not limited to, custom safety covers, custom spa covers, and custom pool liners. One & Only Collective Inc. expressly requires your acceptance of these terms and conditions of service (and to all additional terms and conditions provided to you on our website) to accept and process transactions and purchases made through said website. We couldnt find any information about who owns Selfie Leslie or who the CEO is, which was a bit weird. Selfie Leslie is committed to maintaining the highest levels of security and protection against fraud. Selfie Leslie offers any kind of dress you can think of: bodycon, maxi, mini, and knit dresses, among other styles. Your use of the Service constitutes your agreement to these terms and conditions (Mobile Terms). I decided to email the selfie leslie team to see if I could get some sort of help. Selfie Leslie reserves the right to limit or refuse service to any customer/entity at any time for any reason. Selfie Leslie is committed to maintaining the highest levels of security and protection against fraud. Ill provide some pointers to consider the next time you shop in this Selfie Leslie review. So, is Selfie Leslie legit? Poor product quality, issues with customer service, and refunds show up repeatedly in terms of online complaints. Brunch outfits usually consist of pastel colors and romantic silhouettes. But the main reason I keep ordering from them is their customer service. Prices vary, but on average, you can expect to pay: $60 - $80 for dresses. If the package was lost or stolen, you can get a refund from the carrier since our packages are insured. This includes: In the market for some Selfie Leslie dresses? Order Number/ID. The quality of the dress was great, just did not fit my style I was going for at the time. Thank you. When this happens, please select the size of the item you are interested in, and sign up for our back in stock notifications. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; A description of the copyrighted work that you claim has been infringed; A description of where the material that you claim is infringing is located on the website; Your address, telephone number, and email address; A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, including the law of fair use. Merchandise must be delivered back to our warehouse by the 30th dayfrom the original purchase date. Non-Selfie Leslie items sent to us will be donated upon receipt. The team was very courteous throughout my conversations with them along with being very helpful in resolving my issue. I am looking forward to maybe a Store near me opening up in the Future. When it doesnt, we want you to know that Leslies is committed to making it right. I was a little confused with the return/exchange process and was starting to panic a little bit at one point, but the customer service team explained it all and worked with me on my specific issues. So we were given a full refund and told to not worry about shipping the damaged dress back. Tis the season for glow-ups. My package said it was returned to sender and unfortunately the item was out of stock. Thank you for shopping with Selfie Leslie. 2023 Selfie Leslie We hope you understand and will come back to visit us again soon! Both you and One & Only Collective Inc. agree that any controversy, claim, action, or dispute in any way related to your use of any One & Only Collective website, any purchase from Selfie Leslie, or any products or services sold or distributed by One & Only Collective (Dispute) will be resolved by this Dispute Resolution procedure and Arbitration Agreement (the Arbitration Agreement). | T&C'S You should also know that international orders are not eligible under their policy. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). We are a trendy online dress boutique offering dresses, separates, jumpsuits, and rompers. Thank you for shopping with Selfie Leslie. I really appreciated the speedy and friendly response. Its also worth noting that the amount of negative reviews pales in comparison to the number of positive ones I have found so far. (Pet hair, body odor, perfume and makeup stainswill result in your return being rejected and a ban from making future returns). Unprofessional employees and bad quality. The top was very weird and flared up so you could see everything. the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! LOVE!!!!! I follow a few influencers, and mine have been hit or miss. *Selfie Leslie reserves the right to solely define and limit, refuse and/or reject returns from customers at any time due to irregular or excessive return histories. Exchanges are FREE! NWT. Would not recommend. Return packages postmarked after this time frame will be subject to denial Return packages postmarked within the first 10 days of the delivery date qualify for free return shipping. I contacted customer service and told them the dilemma I was in. All arbitrations shall proceed on an individual basis. All worldwide rights, titles, and interests are reserved. We accept Visa, Mastercard, American Express, and JCB. I will be ordering from them again! are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by One & Only Collective Inc. A tracking number will be provided to you via email once your package has shipped from our warehouse. See our Shipping Page for more details! Thank you. Voice your opinion today and hear what 541 customers have already said. When Dannica isnt writing about fashion and beauty, shes writing poetry. Start Your Return. Date of experience: October 17, 2022. Please note that all cards issued by local banks which do not carry one of the logos above will not be accepted by our global processing service, in which case we recommend PayPal as an alternative. That said, if youre looking to treat your girls, the Floating By Plunging Neckline Mesh Overlay Midi Dress Sage is bound to receive a round of applause from your support team. When I wear their dress I never stop getting compliments.The shipment arrives very quickly.The service is excellent, once I had a problem, and they solved it for me the same day in a courteous and helpful manner.Highly recommend. To ensure your order is shipped first before all other standard orders, we recommend purchasing the expedited handling option. Its baggy and so not flattering. Depending on the clothing item, the biggest size is either XL or XXL. No, Selfie Leslie does not offer free returns & exchanges. 2023 Leslies Poolmart Inc. Were sorry we missed you; we look forward to assisting you soon. Its a definite yes. Selfie Leslie is currently only available for purchase online on the Selfie Leslie website. Beautiful dress however I did not like how it looked on me. However, we can cancel the order at any point before it ships out, and you can then place a new order for the correct product and size. We have done our best to display as accurately as possible the colors of the products shown on the web site. Currently, customers can shop for dresses, rompers, tops, bottoms, summer skirts, accessories, and shoes. All returns remain the responsibility of the purchaser until received by Selfie Leslie. Speech / Chat / Talk bubble icon Contact Us. glitter6509. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE. I bought it for Galentines Day Dinner and absolutely love! Find out how we combat fake reviews. - promises you a chance to buy at a bargain price you may never dream of before. I've made a return, will you refund my delivery charge? The customer service is amazing! Were here to uncover if Selfie Leslie is really worth the hype or if its another influencer gimmick. International orders do not qualify for return/exchange. In this day in age when there are multiple stores with amazing products, customer service is what sets . Trying out a new clothing brand always comes with a bit of excitement and anxiety. Keep reading, as in this Selfie Leslie review, Ill take an in-depth look at the company, its products, customer ratings, promotions, and more to help you decide if theyre worth checking out. Contact with customer support was quick which I am extremally happy about! $50 - $60 for bottoms. At Leslie's, we take pride in the quality of our products. If you havent received an email from us, please be sure to check your junk mailbox. Its dyed in bright rouge, which makes for the perfect Valentines day ensemble. Drop it off at any FedEx location to be shipped back to us. As a visitor to and a user of this website, you shall only use the website as permitted by this agreement, and you shall not use its contents for any commercial, political, obscene, illegal, or inappropriate purpose. Customer support answered really fast and gave me a solution! We may earn a commission from links on our website, but this doesn't influence the opinions of our editors. Furthermore when I tried to contact the team about this, I got a reply that their "QC team will be in contact shortly".
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