We also use third-party cookies that help us analyze and understand how you use this website. Having problems? Enjoy resolving queries at first point This course has been developed as part of the Degree Standards project on external examining that ran from 2016 to 2021. 52. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. We have conducted Repairs and Maintenance and Cyclical Decorations programmes for them and have subsequently been appointed for Windows and Doors Renewal programmes . Lovely supportive team and overall culture within the business. This is a True/False flag set by the cookie. View the status of an ongoing repair for your home, View repairs requested for your communal area, Update your contact details so we know the best way to get in touch with you, Enter your invitation code and mobile number, Enter the security code that well send to your mobile. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead News; Report a crime online. Enjoyable when u have nice tenants and leaseholders You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. About our cookies and how to manage them. About our cookies and how to manage them. Job work-life balance We believe everyone should have a decent home and the chance to live well. Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. A lot of passing the buck goes on I've loved my time here. Highly motivated, dedicated & ambitious professional with an extensive background in coordinating projects, planning events, promoting business services, writing, editing, producing, filmmaking . Asking for reviews. 1. No call is the same SO Resi. MTVH Uses Data to Help Address England's Housing Needs The staff are lovely and I have met many wonderful people. You'll need your mobile phone and your unique invitation code. Welcome. Pros & Cons are excerpts from user reviews. Key Achievements: The organisational structure is quite flat, all levels of staff are encouraged to give their views and ideas, and there is an open intranet site to enable staff to do this. Weve made MTVH Online secure to protect your personal data, so theres a 3-step registration process. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. A really good range of calls I applied online. The Housing Ombudsman found severe maladministration for Metropolitan Thames Valley's failures in dealing with a resident's leaking roof and damaged ceilings. Metropolitan Thames Valley works across housing, health, social care and education. Under 16 year olds will be transferred from spring 2022. Lack of communication between different departments. . I have had very supportive managers who have encouraged my career progression. We also use third-party cookies that help us analyze and understand how you use this website. Process makes things take longer than they could. great ambition and staff team are dedicated, good approach to flexible working. Get email updates for new Customer Advisor jobs in Nottingham, England, United Kingdom. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. Metropolitan Thames Valley, Premier House, 52 London Road Twickenham, TW1 3RP Estimating the current value of your property The following websites can be used to help you estimate the current market value of your property: The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Technology and Software Support. A free inside look at company reviews and salaries posted anonymously by employees. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Farringdon, England 18 d. 26K Per Year (Employer Est.) For the USA please use SSN (Social Security Number) or Tax ID. Housing Association. Necessary cookies are absolutely essential for the website to function properly. Find out more about salaries and benefits at Metropolitan Thames Valley. GOOD STAff welfare and salary paid on time, Staff welfare is always important! I interviewed at Metropolitan Thames Valley (London, England) in Sep 2022. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. We own, manage, or administer over 57,000 homes over a wide area of London, South East, Midlands and the East of England. Metropolitan Thames Valley Housing has a vision that "everyone has a home and the opportunity to live well"; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. We're always looking to innovate and do things differently. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. We work together to create great places for people to live. Completing a reference with RefNow takes just a few minutes on average, Complete at a time convenient for you, even outside of 9-5 business hours, Military grade SSL encryption technology keeps your data secure. No integrity - avoid or get out while you can. Head of Customer Services. These cookies track visitors across websites and collect information to provide customized ads. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Please note that current / past employees should not complete this form themselves, it must be completed by the new employer who has requested your references. Any questions? All ideas are welcomed and you are trusted to work with autonomy. Register for School. It's sometimes noticeable that there are gaps in terms of organisational development. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. I've always felt if I have an idea I can put it into practice quite quickly. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. By clicking Accept, you consent to the use of ALL the cookies. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. We're always looking to innovate and do things differently. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls TVH has such a light, friendly and open atmosphere; making it a great place to work. This makes them easy to keep track of and to see which candidates we still need references from. Good chance to develop communication skills in all forms. Service. However you may visit Cookie Settings to provide a controlled consent. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Metropolitan Thames Valley Housing is looking to procure new construction professional services consultant frameworks (limited to architects, employers agents, valuers, and principal designers.) Lack of communication between different departments. The Memorial Wall is part of a resident-led wellness initiative funded by MTVH, Brent Council Public Health team, Chalkhill Community Trust Fund, and the Young Brent Foundation. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. The pattern element in the name contains the unique identity number of the account or website it relates to. However you may visit Cookie Settings to provide a controlled consent. However you may visit Cookie Settings to provide a controlled consent. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. Since TVH have been taken over by Metropolitan the service has gone down hill rapidly. They have work to do but they are are good company and will get there. Metropolitan Police. We also use third-party cookies that help us analyze and understand how you use this website. You also have the option to opt-out of these cookies. We believe everyone should have a decent home and the chance to live well. The management structure is ex Metropolitan heavy. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This category only includes cookies that ensures basic functionalities and security features of the website. The transfer will start with children aged 16 or over or those with a terminal illness. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. Necessary cookies are absolutely essential for the website to function properly. - Seasonal Staffing Team, GroundWork London. You can have some really difficult calls and off days A guide to spotting romance fraudsters. Location: Brent. . Let us know if any of the information we have about you has changed so that we know the best way to contact you. If weve sent you an invitation letter or email, your invitation code will be in it. Planned works team never want to take any calls even when it is their job to See what employees say it's like to work at Metropolitan Thames Valley. Hotjar sets this cookie to detect the first pageview session of a user. TVH has such a light, friendly and open atmosphere; making it a great place to work. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Check your rent or service charge account balance and download a statement, Make a payment online by debit or credit card. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. This site is protected by reCAPTCHA and the Google Privacy Policy Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Application. A lot of passing the buck goes on Click the link in the email we sent to to verify your email address and activate your job alert. Accepted Offer. Simply complete the form below to get started: Verify Employment for a Metropolitan Thames Valley Employee. There's free coffee and four types of teas! Average Interview. www.RefNow.co. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. A really good range of calls Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Some team leaders are very knowledgable and helpful, Lack of diversity Verify your email to use filters. Excellent base salary in comparison to other builders. . Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Pros & Cons are excerpts from user reviews. Metropolitan Thames Valley provides free practical advice, connections to services and short term support (up to 3 months) to enable adults living in Broxtowe, Gedling and Rushcliffe to maintain their independence. to work with and autonomy to make decisions. Quite a large company so changes/projects take longer to complete. Hotjar sets this cookie to detect the first pageview session of a user. This rating has improved by 7% over the last 12 months. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Often mistakes are covered up and rules are rewritten without consistency. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Originally conceived by Edmund Colthurst and completed by Hugh Myddelton, it was operated by the New River Company for nearly 300 years until London's water supply was taken . The information on this page is encrypted and not an endorsement of RefNow's services by Metropolitan Thames Valley and is purely informational. 29,682 (which includes a 3,000 South East living allowance) Police Community Support Officer (PCSO) - Buckinghamshire. These cookies do not store any personal information. You also have the option to opt-out of these cookies. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Everything at the moment and will get a lot worse before it gets better. Metropolitan Thames Valley | 8,202 followers on LinkedIn. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Sign in to create your job alert for Internal Recruiter jobs in United Kingdom. We work together to create great places for people to live. colleagues have been treated appallingly and bullied, Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed Get email updates for new Internal Recruiter jobs in United Kingdom. We formed in October 2018 through a partnership of two housing associations, Metropolitan and Thames Valley Housing. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. There is no care or concern for residents it seems as they don't care. Click the link in the email we sent to to verify your email address and activate your job alert. 50,000.00, Talent Acquisition Specialist | Fintech / B2B, Talent Acquisition Manager (Go-To-Market), Newcastle upon Tyne, England, United Kingdom, 30,000.00 They are not authored by Glassdoor. The offices are a lovely environment to work in and a bonus in themselves! Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour, Administration fees for homeowners and shared owners. Housing Association. Theyll let you know if another visit is needed. Seems customer service focused at first but comes down to targets and stats Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Salaries, reviews, and more - all posted by employees working at Metropolitan Thames Valley. I have had very supportive managers who have encouraged my career progression. Any smart.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. The managers and teams are very supportive on a daily basis. I've always felt if I have an idea I can put it into practice quite quickly. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Right now, nothing has changed, just the colours, fonts and logo. colleagues have been treated appallingly and bullied, May 20, 2019 - Mitarbeiter Bereichsleitung Brandschutz / Prokurist, Good set of transferable skills developed Logos provided by Clearbit So, if youre a people-person who knows that together were greater than the sum of our parts, why not build a worthwhile career with us? 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Some team leaders are very knowledgable and helpful, Lack of diversity Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. This rating has improved by 3% over the last 12 months. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. and Terms of Service apply. We want to do more for our customers, and were looking for passionate people to help bring our vision to life. Enjoyable when u have nice tenants and leaseholders We aim to respond to emails within 2 . 4. Undervalued by managment Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. We use cookies on our website. These cookies do not store any personal information. By requesting a reference you agree to our. This site is protected by reCAPTCHA and the Google Privacy Policy aligned to its future capital program and to renew and enhance the current frameworks that come to an end in January 2021. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Metropolitan Thames Valley Metropolitan Thames Valley Employee Review. Enjoy resolving queries at first point A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. | MTVH is one of the UK's largest housing associations. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Poor leadership, housing stick in poor repair, Colleagues at lower levels do care about the customers and want to do their best for them Analytical cookies are used to understand how visitors interact with the website. No call is the same Be considerate of the fact that were working in your home, Be clear about what you can expect from us. In the UK this is a National Insurance Number. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. This site is protected by reCAPTCHA and the Google Privacy Policy , but rather staff support each other to make things right. With a practical focus on addressing challenges, Advance HE funded (through our Collaborative Development Fund Project 2022) four institutions to explore the challenges of understanding, enabling and supporting an inclusive culture from student to board. Axis has built a successful multi-award contract relationship with MTVH since 2014 when the Housing Association was called Thames Valley Housing Association (TVHA). Police Officer - Degree in Professional Policing (PC-DPP or Pre-Join Degree) Abingdon, Aylesbury, Banbury, High Wycombe, Loddon Valley, Maidenhead, Milton Keynes, Newbury, Oxford, Reading, Slough. They also talk down at customer service staff as if we are beneath them By accepting, you agree to our use of cookies. Get notified about new Customer Advisor jobs in Nottingham, England, United Kingdom. document.write(new Date().getFullYear()) RefNowRegistered Company No: 09768384 These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. About our cookies and how to manage them. It is mandatory to procure user consent prior to running these cookies on your website. Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Get started with your Free Employer Profile, Ambitious Company with fantastic benefits, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. We work across London, the South East, East Midlands and East England. We're always looking to innovate and do things differently. Founded in 1966 and headquartered in London, England, United Kingdom, Metropolitan Housing Trust is a provider of affordable housing and care and support services.. This job is no longer available, but here are similar jobs you might like. Join us on our mission to make life safer for over 9 million Londoners. Salary: 30,000 - 40,000/annum. HR Assistant. Having problems? This will take place in a phased approach from mid-October 2021, with an aim to be completed by spring 2023. 32,750.00, Talent Acquisition Specialist - Blue Collar. Market-leading rankings and editorial commentary - see the top law firms & lawyers for Social housing: finance in London Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. and Terms of Service apply. A really good range of calls External examining is a key feature of the UK higher education system. Featured job. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. We also use third-party cookies that help us analyze and understand how you use this website. - Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. We believe everyone should have a decent home and the opportunity to live well. The management structure is ex Metropolitan heavy. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. On 20 August 2017, it took over operations from the previous franchisee South West Trains. A free inside look at company reviews and salaries posted anonymously by employees. In the years that followed, MHT's workforce . It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Working in Development Customer Care TVH was a charity and now it's all out for profit since they became MTVH. The following link will change your TVDSB Active Directory (AD) password using an alternate email or cell phone for security. The ethnic make-up stayed fairly one-sided throughout the decade, and by 1992, just 9% of MHT staff were from Black, Asian or minority ethnic backgrounds. Often mistakes are covered up and rules are rewritten without consistency. This website uses cookies to improve your experience while you navigate through the website. They do not tolerate racism or homophobia at any level, Management are cliquey, rude, uncaring, and often seem like they have active contempt for their staff and for customers There are also lots of additional benefits on offer and they stand by the core values of the company. Undervalued by managment Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Good chance to develop communication skills in all forms. About our cookies and how to manage them. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. Necessary cookies are absolutely essential for the website to function properly. Company is backing these ideas. Hotjar sets this cookie to identify a new users first session. People are fab to work with, committed and full of ideas for the future. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. I've loved my time here. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. But opting out of some of these cookies may have an effect on your browsing experience. Visit the Career Advice Hub to see tips on interviewing and resume writing. Metropolitan Thames Valley Housing. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp It is mandatory to procure user consent prior to running these cookies on your website. This category only includes cookies that ensures basic functionalities and security features of the website. Copyright 2023 Metropolitan Thames Valley Housing. 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