So long story short I am getting a motor sensor error when I try to use my throttle. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. . Check for silicone interference, corrosion damage, or loose or damaged cables. Restart the eBike System. This invaluable tool raises the interaction between bike and rider to a whole new level. (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. I just got this too. If you do not get any power to the display then you should start with the battery as well as all the connectors. 0000029939 00000 n It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. Sounds like only a problem with the app, and nothing to do with the battery or drive system. Try disconnecting and reconnecting the motor cable. Turn on the motor with the power button. Firstly, you will need to download the app from the Apple Store or Google Play Store for Android. You can also simply disconnect the brake connectors to eliminate the chance of them causing an issue. The dealer can use any flash drive If the system locks, please restart the eBike System. Tap the three horizontal bars on the top left to open it, tap anywhere outside of the menu to close. People who use electric bikes often get some error codes on the display. Want a bike quick? Here's a brief rundown of what these indicate: Blue - If you have downloaded the companion app to your smart device and have previously connected to the bike the LED will display a Blue light to indicate that the bike and app are now connected. If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. Why would this be useful? startxref If this method does not work, unplug the throttle from your kit and get a new one. Alert Settings Can set reminders for water stops, food, when you reach max heart rate or the point at which the return route exceeds that of your battery life. Stop charging and allow system to rest for 30 minutes with bicycle turned off. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). JavaScript is disabled. Update files are available for remote repair, please contact CSG warranty. I guess now I will try to take it to a dealer for an update such a shame a bike at this price point has such issues. 0000003701 00000 n Put it on charge and linked the app and it reported error 201. You may also have a blown fuse in the battery itself. 2 minutes in the shop and done. The Mahle My Smartbike App in Motor Maps shows 3 (three) standard modes Eco, Urban and Sport. What is it? If you are connected to the app an error code will be displayed. Looking for inspirational places to ride? Continue charging. Excessive temperature during use. He rode the bike a short distance and soon got an 07 message. For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. Below is a tabulated error code, cause, and description of commonly experienced ebike errors: As stated earlier, error codes vary with manufacturers; s830 error codes are usually displayed on an s830 LCD unit and have different factory values. A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. Can you please explain if I am missing something here? If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Bosch PowerPack 300, 400, 500 Owner's Manual. Perhaps the best feature of the Navigation function is the ability to add waypoints. Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. If the problem persists, contact your eBike dealer. 0000002237 00000 n Try to restart the engine. Reduce the discharge speed or stop for a few minutes. To do this, we needed to consider carefully which propulsion system was best suited to helping us achieve this goal. Red triangle with a message but I cannot read it because of my eyesight is poor up close. We hope this article will help you to troubleshoot simple ebike issues. Update files are available for remote repair, please contact CSG warranty. f. Turn on the . Find out here. Sign up forin-stock updates and discounts! Battery Charge 25 pts. Motor hall signal error can also occur due to inaccuracy between motor and controller. For a better experience, please enable JavaScript in your browser before proceeding. What if you already have power and still can not get the bike to move? An incorrect battery used on the bike shows. Speed Sensor error - Motor consumes but Speed not received from sensor. Current supplied by the Battery Pack is too high. With a computer, you can reboot it. Got a new Ribble e-bike and want more assistance with how exactly it works. Ebikemotion know about this issue and have issued a firmware update to solve it. ( NOTE: Disabled File and Printer Sharing under network adapter stops listening port-445 and you would not be able to telnet . As Jaxx says, the ebikemotion app can be a bit buggy. vAA0ptc EWYO B5h*MJ )1686k4m +IOLXh`@i;c1z=h@} U xref Check charge point and charger. This increase in total capacity of the system will make it possible to increase the autonomy achieved with the internal Upon your first time using it, youll encounter a login screen. Check the motor and peddling sensor cables. I havent ridden it at all so is there a faulty sensor in the hub? Written by Alvin Holbrook, on March 03, 2021. Controller error could result from one of the plugs from the controller not being correctly connected to the motor. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. The MAHLE SmartBike systems app allows Ribble e-bike owners to keep track of the performance of both bike and rider in real-time. I can confirm the firmware update fixed this. The electric bike comes with some common errors, whether its an expensive one or an average priced electric bike. 0000000016 00000 n Ebike Conversion Kits-Ebike Batteries-Ebike Accessories-EbikeCables and Spare Parts, All comments are moderated before being published, A short sentence describing what someone will receive by subscribing. The X35+ SmartBike system offers three levels of power assistance - minimum, mid and maximum. With the app, you have a wealth of ride information at your fingertips. Home About Contact Blog Stepmom's Huge Exposed Titties - XVIDEOS.COM _TOP_ [WORK] What I Enjoy - 48, UK - 015-01 @iMGSRC.RU YOUNG Girl And MOM At Park, 4 30ish, 20170831_164610 @iMGSRC.RU Current supplied by the Battery Pack is too high. Thanks This is another reason why we think this companion app is such an essential tool for any Ribble e-bike owner. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. I spoke to the dealer and he said there should be an error message posted. And Error code 07 does not always indicate a hub motor problem. Throttle Error This error occurs when a throttle cable is damaged or loose. Apple watches can be connected and will show ride data, but NOT heart rate. To do so you would have to remove the bottom bracket and crankset. Select a point to choose it as your selected destination, Bike Connection status to EBM: indicated connection status to Engine Maps. Contact us for further assistance. Do I need tax, insurance or a licence to ride the e-bikes? Left it unused for a few weeks, came to use it today and couldn't get past the link flashing light. Every error code defines different issues with the bike. This subscription is good for eight total maps, with a map totaling one complete state. 107 24 Up top, weve highlighted via video how to use the bicycles major features. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. Bosch Active/Performance Line Charger Manual. Seems to be a common problem. Our aim was to create the lightest range of electric bikes in the world. Restart the system. If the problem persists, contact your eBike dealer. Ebikemotion Support Section Videos listed below require a Cycling Prophet account Click the owl icon to create an account if you don't have one already Introduction To Ebikemotion 50 pts. What type of battery is it? Treadwell Neo How To Videos 25 pts. If the problem persists contact your eBike dealer. Battery Pack sensor damaged. Thus, this article will show you the electric bike error codes in detail. To fix treadmill problems associated with slippage, align and tighten the running belt. My bike (SLMRO) has a max speed limit of 22km set on it which I want to remove. The hub drive motor, for instance, is not as quite as powerful as the bb drive motor. One or more hall sensor cables could be disconnected or damaged. He had engineering degrees in Bachelors and Masters. Its the power supply error of the electric bike. (435) 214-7287 0000002866 00000 n I just had it on charge the entire night and went to check now in the morning and still the same error. Frame: Addict eRIDE Disc HMX. Read on to find out how to turn your smart device into a dedicated training tool for your Ribble e-bike. With any error, the e-bike started flashing. 0000000776 00000 n Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. Your payment of $15 goes to an industrywide fund that ensures batteries from Cannondale e-bikes are recycled at end of life and do not end up in landfills. To turn the pedal-assist system off, simply hold down the button for approximately 2 seconds. So for any one running into this problem I might have fixed the issue. Replacing the controller may solve the issue. This section is intended for developers who are debugging system errors. The male and female prongs should have a positive connection. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I wonder if I drain the battery and try to charge again if it will fix itself . Thanks. Check out my gear on Kit: https://kit.co/kobEVisionFor the SMLRO ebike or any ebike with a E07 or sensor error, this is the fix :)Honeywell sensor: https:/. Create an account to follow your favorite communities and start taking part in conversations. Here is the issue: after the ride I review my activity but I don't see any error message. Basically, he is a businessman and research writer. If there are, chances are youll have to take it to your local Orbea dealer to have them clear the faults. To help you get the most out of your Ribble e-bike, we've put together this guide on some of the key features that will transform your e-bike riding experience. caring for your electric bike to find our top tips for maximising battery life. In this article, we dig deeper into this and see how to fix electric bike error codes. Want a bike quick? It occurs when the controller gets to its maximum temperature level. Check the connection from the controller to the motor. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. I wish this was something I could just do via the app! Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. >3.DHrxmYI@mKyOv\6) \xXgi^/GfQQhl DtZh[9VgAw9J;ATs?y/G;'L^P4SknV1&@H@2.QGk*I01bdD Bj}.Zrso J) |XiJg@"cM4,j=(ED8(eK24,j7s5PKGX*jTBn'L0oiV 0000030299 00000 n 0000010726 00000 n Let us know if you have any other questions. The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . If the problem persists, contact your eBike dealer. Then check input voltage (P03) through your LCD Display parameters. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Or did you get the firmware update? Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. Look out for the batteries and see if they are installed and fully charged or not. That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. It's very frustrating that my shop only has the ability to update firmware. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Let the battery rest for 2 hours and replace the charger with a new one. Have you tried the recommendation of charging it for a while? Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. That voltage should match your battery. Enabling you to ride the bike just like any traditional non-assisted bike. 0000011073 00000 n Solution: Try reconnecting the plugs while checking that none of the pins is bent and everything is connected correctly. Upon opening the app you will then be asked to enter your email address and password. Also, the released dust particles from the brake levers can cause speed sensor error. In truth, there were many key factors that closely matched our vision for the e-bikes of the present and future; Depending on which genre of cycling the bike is designed for, the control button can be found either on the top tube or on the handlebars. 500 miles on bike. Motor cable is not connected. Never hurts to have 2, but is it really a firmware issue? We've received plenty of questions regarding app setup and features. Stop charging and protect bicycle from wet and cold until temperture of cells increases. It's a tendency practiced by many riders. Bikes ready for 48-hr dispatch. Start Activity tracks and logs your riding data similar to Strava. TuesFri: 10am6pm Save my name, email, and website in this browser for the next time I comment. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. 02. 03. One of the key functions of the app for e-bikes is fault diagnosis. Maps and Navigation Voice Navigation Advices - Turns on vocalized turn by turn navigation Show compass - displays a compass in the main page over the map section Map style - allows you to set it to Daytime (white background), Nighttime (black background), Outdoor (daytime brightness, additional colors), and Auto, which changes between the three settings based on your location. So I swapped wheels to check if the problem was the motor. The Addict eRIDE 20 is the base model at 3,999 and comes with a mix of Shimano Ultegra and 105 mechanical. If you are getting error code 08 (throttle issue) first check throttle connection carefully. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. The 250W motor has a 40 Nm maximum torque output. Solution: Change your bike battery by calculating the necessary voltage (not more, nor less). The display itself is used to indicate the selected power level, available battery level, and more. During the start-up procedure, the button will initially turn green to indicate everything is working correctly. At which point the LEDs should turn white and then release. Is there a site to buy parts for MZZK E Bikes? My bike HIMO C26 stop working on the display showing error code 30H Im also give my bike to see someone who understands but they cant find the problem . Also, with the help of the eBike app, you can see the details errors. Elizabeth Davis. Literally, all you need for a pedal-assisted ride at your fingertips. Contact your eBike dealer. Throttle damaged or out of operation specifications. W In this case, their systems are designed to help the user identify the fault through electric bike error codes. Did the same thing you suggested here and it's back to normal. If you stop pedalling then the bike will also come to a stop. 6.4 oz. Short press the button to set the LEDs to flash. Check your brakes first. Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. I got the issue yet again after a few months. 130 0 obj <>stream 0 Click the owl icon to create an account if you don't have one already. If this doesnt work, the speed sensor could be broken and needs replacement. Select the Pulsometer option and follow the instructions. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. Ray. Please check the battery Pack connector. A local Orbea service centre to me updated the firmware, job done. Also, when the software encounters and the connection interrupted. Check for any blockage or tear. Switch off the eBike and allow the drive unit to either cool down or heat up to the permissible temperature. 0000001285 00000 n This cage replaces the bottle cage situated on the seat tube of the bike. We have looked at the chart of errors on this site. Still not got a working one. The X35 motor system is light, powerful yet extremely compact. Display shows a motor on it and front motor does not work. There is any number of factors that can affect what range an e-bike can reach. The button itself is surrounded by an LED display that illuminates when the button is pressed. Hi, Seems to be a real issue with this battery after reading this thread. The three power assistance levels are pre-set to offer you a set amount of power at each level. Let it cool down before using the bike again. The controller reaches its maximum level to tolerate the temperature indicated by. Devices that are Ant+ only are NOT supported. Red triangle with a message but I cannot read it because of my eyesight is poor up close. The system integrates nicely, though the Google Maps bicycle route mapping software or the software found a cycling computer is sometimes better. So, before we go for the electric bike error codes here are some general tips to solve these common problems. Saturday: 10am5pm Multiple points of interest can be added to one route, making errands or pit stops a total breeze. The beauty of this system is that you are fully in control of how much assistance is offered at all times. This unit has 3 distinct buttons that are used to control the motor system. S6 Evo Neo 50 pts. There is also a Custom mode, but Im ignoring that for now. What is the life expectancy of the battery? If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. For added simplicity, the battery level is displayed using a traffic light-style system, albeit with the addition of the colour white. Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. Similarly, any heart rate transmitter chest belts must be Bluetooth (BLE) or dual Bluetooth/Ant+ enabled. To activate 'walk assist' mode simply hold Button B for 1-second. Codes d'erreur Bosch Le Bosch Performance CX est le moteur eMTB le plus utilis sur le march. Then I wouldn't be too concerned. At times this error can be linked to the internal controller or the motor. How does the motor work? Read caring for your electric bike to find our top tips for maximising battery life. If you have a waterproof kit then push the connectors in all the way in order to ensure contact and prevent any water getting through. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. Even though getting error codes can be any riders nightmare, they are bound to appear anyway. If you have previously registered with the older ebikemotion app you will still need to register. You could lower the amount of assistance offered slightly. If the system locks, reduce the demand and restart the bike. You can buy the unit separately or replace it entirely in case of damage. It could be due to an improper connection between the controller and the display, causing it not to receive critical information; electric bike error code 30. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. Ups the motor assist without needing to go into the settings, all based on your heart rate. endstream endobj 116 0 obj <> endobj 117 0 obj <>stream Adjusting this will change the maximum assist put out per level, though one can never have all the assist available in level one. E-Drive system: Mahle Motor Hub drive 40Nm . Short pressing Button C (middle button) turns the system on and a long press of this same button turns the system off. If you still cant solve any issue, simply contact the dealer and get the solution. Both low voltage and over voltage protection can cause an error. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. In this case your accessory exceeds the specifications of our output. There are 3 levels of power assistance for you to choose from. If the error persists go to the official service, Access the Dealer App and connect the bicycle. If the problem persists, contact your eBike dealer. Temperature too low during use. Using the Ebikemotion companion app, there are a number of features to take advantage of, from auto-adjusting your bicycles assist based on heart rate, GPS tracking of your bicycle, and exact battery life left of the bicycle. A new era in the riding experience. Find them here. With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. As mentioned briefly above, whenever the button is pressed the LED will always default back to display the current battery level. I went the "suggested way" and am waiting for a new charger. The battery has a life expectancy of around 500 charge cycles. I never got an email and I can create an account. It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. If on your bike (the top tube switch) you don't have a flashing pink on the level indicator?) If this persists, consider replacing the controller. Allow the battery to heat up slowly in a warm place. Now you can solve these minor issues easily and quickly. All Ribble e-bikes are fitted with the Iwoc button on the top tube. Clicking on the stopwatch icon opens up the activities section of the app. Check connection or contact your authorized dealer. If the voltage value does not increase, check the connection and try another charger. I spoke to the dealer and he said there should be an error message posted. Turn by turn navigation and the available range displayed as an on-screen map should be some of the exciting new developments from MAHLE. Did we choose a hub-mounted motor or a bottom bracket drive motor? 107 0 obj <> endobj The new external battery kits to install on any bike that has the Ebikemotion X35 motor system. If you stop midway through your route, the computer will pause the timer, and restart it whenever youre in movement again. If you use an incorrect battery, then it will go into the sleeping mode or not function accurately. Also the PAS wont kick in on level 4 or 5 It's an invaluable tool that enables you to monitor the charging status and other key details of the bike in real-time. 0000002752 00000 n Register using either your email address or Facebook account, at which point youll be let into the app. Ensure that the throttle is released and try again. Within 1 mm of the speed sensor and the smooth side of the magnet should be facing the speed sensor. However, if it flashes white then the motor will not provide any additional assistance. Fatal Error. Check that with the accessory disconnected there is no error. Enable option "File and Printer Sharing for Microsoft Networks" in Local Area Connections > "Network Adapter">Properties> "Networking" Tab> Check box " File and Printer Sharing for Microsoft Networks".