get quotes and more. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. Working hours Sun 9:00 am - 5:00 pm The product has changed into something that families, couples, and adults love. We were told they no longer sell that We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. To be updated with all the latest news, offers and special announcements. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Save. I am old and cannot afford to pay for this time share. Need to find a different location? Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Offer void where prohibited by law. When I called the number on the email, it took me to an automated service. Contacts:There are no additional contacts. Weeks Float . Coral Sands was sued, alleging fraud back in 2006. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. We bought 3,000 points for around $13K. Please let me know about a class action lawsuit against Palmera if one exists. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! membership takes 45 days to activate, 15 days after you can Please let me know what happened or who to contact. 1 complaints for Palmera Vacation Club. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. I've had my bank account since 1975 and want to keep it. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Copyright 2020 Business Consumer Alliance All Rights Reserved. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We put down $1200 on our credit card and signed the financing paperwork for the rest. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. This post has been removed at the author's request. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Did they give you any bonus items ? Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. Just went through a similar situation as you. Take a screenshot from the USPS and FedEx tracking that it arrived. He was not up front at all. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. After about another hour, I finally got through to the right person. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. 602357907. We asked plenty of questions, figuring 4 heads were better than 2. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Theyre also applicable regardless of the comments tone. Repeat this to yourself as often as is necessary. Desired Settlement: cancellation of contract with no negative credit report filing. I even saw some stuff abour class action lawsuits. The travel prices the salesman We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. as it is a completely free way to help other owners find TUG on the internet! You can find contact details for Palmera Vacation Club above. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Palmera Vacation Club | RCI.com I did this for over an hour. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. They just came to our room. Need to file a complaint? The big-dollar travel clubs are the ones should be subject to your scam scrutiny. This was enough to scare us away. Travel benefits are administered by third party providers under contract with RCI, LLC. I submitted a certified letter to the company with no response. How many people normally accompany you? I am still suffering with cancer issues and cannot pay my medical bills. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. This is a massive operation I thought. He also danced around answering a lot of questions. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. Vacation Club. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Customer Reviews are not used in the calculation of BBB Rating. Called better business and state of SC. Search Page General | SellMyTimeshareNow After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. We grabbed our stuff and got the heck out of there. This complaint was posted by a verified customer. We tried to fight it at that time, but we had signed a contractual agreement. Good luck! NEARBY AMENITIES. Reply. Share. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Must call to book. My biggest fear is the financing paperwork I signed. Check the complaint history, rating and reviews on this company. When I booked out trip, it took a solid week to speak to a representative. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. And we prefer to vacation by ourselves instead of as a group. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives Why? Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. [ 2016 ] Palmera Vacation Club | Timeshare Users Group Online Owner Forums Learn More. Still no return calls. The trading power we were supposed to have with RCI was incorrect. Amount Settled: $0.00. Palmera Vacation Club has been in contact with Ms. ***** File No. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. Websites:There are no additional web sites. Sign up for free now, Sign up for free to participate on the website. Seller of Travel Reg. We didn't start to look into it more until we got home Sunday night. He didn't listen to anything we said at all. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Palmera Vacation Club | Better Business Bureau Profile Theyre selling pie in the sky, and Marie Callender is better at making pies. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. We wouldn't budge. All content should be genuine and unique to the guest. Have you tried contacting them? Washington Seller of Travel Reg. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It's clear there is no intention of honoring that. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Read full review of Palmera Vacation Club. purchase it back from us. Must call to book. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Thank you! Should I contact the finance company as well to let them know we have canceled the contract? This review was chosen algorithmically as the most valued customer feedback. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. showed us were significantly less than what was actually He showed us the availability for the following year during the same week we purchased. get quotes and more. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Dont Miss: Hicv Vacation Package Kissimmee Fl. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. Others, however, pose a big financial risk. #3. I just want out. Has that happened to anyone else? JavaScript is disabled. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". In Share your photos and videos with others to prove the truth of your words. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Palmera Vacation Club - Timeshares / Vacation Rentals Forum I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. Do we have any recourse to either go back to original rules when we joined or get out of contract? This is a multi-location business. The most helpful contributions are detailed and help others make better decisions. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. This post has been removed at the author's request. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Load More; Browse for Rent Browse for Sale Add Your Property. These vacations are limited. If we can verify it in our system, an email will be sent to you with your password. We had a very similar situation happen to us - after years and years of successful timeshare ownership. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. Palmera is deducting $295 out of my checking account a month. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Reverse and return back to what we had, and reimburse us for the waste of our time in full. | I called the number they gave me three times to cancel the contract but no one answered. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Avoid doing business with Palmera. We did not need Palmera without this. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? Pay only $199USD on your exchange fee when you book select Las Vegas resorts. I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? No. Palmera Vacation Club - Complaints Board Points 3,000 . They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. You wont have to exchange your vacation week or points. What is Palmera Vacation Club's Facebook? RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. They lie right to your face and then remind you that nothing they say is legally binding! Scam Clue 2: A promotion claiming youve won something. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Useful. I would also send a copy via USPS certified mail with tracking today. Don't have an account? In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. BBB Business Profiles generally cover a three-year reporting period. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. legally cancel the contract. For a better experience, please enable JavaScript in your browser before proceeding. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. sonyasample@gmail.com. BCA has no information regarding advertising review at this time. Now, multiply this over the next 50 to 60 years. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. Click here to get notifications about new complaints of Palmera Vacation Club. Nothing that the salesman presented to us was Claim it and get a lot of features. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Read Also: Sale Of Vacation Rental Property. He purchased from previous individual owner 10 years ago. To learn more, check out our blog What is a Timeshare and How Does it Work? A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. They also verbally guaranteed us that At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Palmera Vacation Club reviews & complaints. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. Palmera also has a Facebook page that we should all be posting on. File Complaint The complaint has been investigated and resolved to the customers satisfaction. Theres nothing worse than a cramped hotel room and lack of personal space. Login. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. So why do people still buy timeshares? Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. If we can verify it in our system, an email will be sent to you with your password. We attended the 90 min presentation this past weekend in Hilton Head Island. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Extra VacationsSM getaways prices are based on a seven-night stay. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Does anyone else have experience with this and any advice? The confirmation email said that if we were going to arrive after 5pm we needed to call a number. How do they get away with this? Palmera Vacation Club | Complaints | Better Business Bureau Profile In We purchased a 3000 point timeshare for $12, 500 from Palmera International Association of Better Business Bureaus. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? Bottom line: Palmera VC is a scam. Check the spelling of your query. We didn't start to look into it more until we got home Sunday night. View summaries of the complaint descriptions and responses. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. The letter is already in transit via FedEx to PCV. No travel service of real value is ever free. The travel prices the salesman Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! Theres a lot of noise out there. Learn how the rating is calculated 1 complaint. Amount in Dispute: $1,500.00 Had enough of Palmera. I just feel so bad for all of the people that get swindled by vultures like these. Make sure any club youre considering can pass an easy scam test. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". VSI the company that supposedly sells your previous timeshare is also irreputable. Read Also: Sailboat Vacations In The Caribbean. We are dedicated to delivering vacation memories that last a lifetime. This is the version of our website addressed to speakers of English in the United States. They never answer our calls I but 5000.points and paid $2000. I want to close my bank account in hopes of getting away from these vultures. Palmera Vacation Club - Timeshares / Vacation Rentals Forum We stayed at the Island Links and attended a timeshare presentation. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. All of the lies, promises, and representations are part of the scam. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. This sounded good to me as my current time share only gave me one week and a one bedroom. I am respectfully asking for a rapid response. Perhaps, the finest resort community along the Atlantic Coastline. On our way down to Hilton Head, we were a little bit behind schedule. and I fell for it. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. After checking in we were paired up with the salesman. All-Inclusive resorts may charge a mandatory all-inclusive fee. Pay only $199USDon your exchange fee when you book select Orlando resorts. The trading power we were supposed to have with RCI was My wife and I was deceived and lied to, they are good at what they do. He started to get pushy when he got into his sales pitch. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA.
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