Any sale or offer for sale of your tickets, whether using the Service or another publicly-available marketplace, when the applicable ticket(s) were sold with a resale restriction, may result in any or all of the following: (i) cancellation of the transfer or sale transaction conducted on our Service; (ii) a charge of our sales fee (described below), calculated with respect to the full sales price of such ticket(s) sold or transferred, assessed against the seller/transferor of such ticket(s) (such sales fee will be charged to the Payment Method on file for the seller/transferor, typically within twenty-four (24) hours after we provide notice of the assessment of such charge to such person via email); (iii) revocation of the seller/transferors rights to use the Service and any or all of our other services; and (iv) revocation of such sold or transferred ticket(s) by the Client. Most just gave up and bought another pair of tickets since they didnt want to go through the battle of getting their original ticket or a refund. A refund AXS the company right which she bought the tickets sent via an email telling. Tickets purchased for an event during multiple online sessions on the Service may be totaled to ensure that any limitations imposed by the Client is not exceeded. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. AXS or the Client may send a summary of your purchase to the email address you provided to our Service. AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. Except as otherwise prohibited above, tickets may be resold by Holder using the Service in accordance with our Clients instructions. Sorry Peter Kay, much as I love you, my 750 is going elsewhere. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. Breach of these terms or rules could result in the termination of your license or right to attend the event without refund. AXS is not the seller of Resale tickets and will be acting only on the sellers behalf when offering Resale tickets on the Service. For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects If you attend an event, you, as Holder grant permission to the applicable Client, its related entities, the event, venue and the performing artist, team or other event producer and AXS to use your name, image, likeness, sounds in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium now known or hereafter developed, without further authorization from, notice or compensation to, you or anyone acting on your behalf, including for promotional or other purposes. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. On receipt by us of payment from you, we will transfer the tickets to you, subject to this Agreement, our Terms of Use and any specific terms and conditions of our Client. You agree that we may perform these actions, including, but not limited to, addition or correction of account profile information, addition of additional forms of electronic identification to your account, transferring tickets to others, listing tickets for sale, and/or purchasing tickets. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. How to get your money back from a ticket seller, Beware of donation requests for the Turkey-Syria earthquake, Scammers are imitating HMRC in fake tax refund emails, 'EasyJet lost my suitcase: am I entitled to compensation? Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. I was signed in, had my confirmation code and everything, but they didnt send me the ticket. The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. 7299 AXS 8398 Organizations, Charitable and Social Service 8661 Organizations, Religious 4900 UtilitiesElectric, Gas, Heating Oil, Sanitary, Water 5199 Nondurable Goodsnot elsewhere classified 6300 Insurance Sales, Underwriting, and Premiums 6513 Real Estate Agents and ManagersRentals In order to collect your tickets at the box office, you will be asked for order confirmation, proof of identity and the Payment Method used for the transaction. We notice that your web browser is out-of-date. We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. You also agree to pay any applicable sales or other taxes, including, but not limited to, any applicable admissions tax. Let us know what you were doing when this page came up, plus your IP and request ID In these cases, customer service will attempt to contact you, using the information we have on file. Request ID: 7a29b9b3cc1be708. If a customer does not complete their purchase, previously locked tickets and/or parking rights are released and made available for purchase. Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. (United Kingdom) For tickets to events located in the United States, the Service is operated by AXS Group LLC. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Please complete the section which is relevant to your application. Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. E-mail address is required to create an account. How do I get my . This seems like obviously a mistake (or price gouging) and then they refused to honor their purchase . Some events have delivery delays or ticket printing suppression (at the request of the venue or promoter, tickets are not immediately available for delivery or collection), but you will always receive your tickets in time for your event. If the vehicle was recovered without use of a paid/insurance related recovery company, then we will require garage reports to confirm the date of breakdown and the cause. Please note that we can only look to consider refund applications where your private transport has broken down on the way to your booked event. The documented police or fire brigade report. Please visit our help page or contact customer support for assistance. Upon your payment in full, you shall be entitled to the tickets you have purchased. Has anyone experienced anything similar? The original invitation must be dated so that we can see when it was received, the date you are instructed to attend and detail the name of the person(s) required to attend. Holder consents to be photographed, filmed, videotaped or otherwise recorded in connection with the event, promotion of the event and/or Venue. ugh I am raaaaaging. By using the Service, you agree to the Privacy Policy and Terms of Use. OH MY FUCKING GOD! Event date, time, talent, participants and rosters are subject to change without notice. Press J to jump to the feed. You understand that you must comply with all applicable laws associated with the sale or purchase of tickets or the use of the Service, and for complying with all applicable ticket resale laws. A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Holder covenants not to sue any of Releasees for use of Personage as provided herein. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. AXS Help Center Buying Tickets Ticket Insurance Ticket Insurance What is ticket insurance? Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. can reveal. Just give the combo lock and your mobile ticket to one of us and we'll scan you out and hand you a $10 bill. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. The ticket is valid only for the event, date, time, and seat location issued. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. We also give them access to 24/7, multilingual . To upload documents to your account, sign in to drivers.uber.com to visit your dashboard OR follow these steps in the Driver app: 1. We make no representations or warranties about the quality of your watching experience or your display. Hello Reddit users, fairly new to this app and still trying to get used to it but I thought Id come on here for some advice. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. Cover applies if an immediate family member or a member of the booking party tests positive. Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. Plans can . I've gotten my money back from allianz with just a letter from my work saying I had to work that day. Our Clients may potentially release additional tickets during presale, onsale, or any other time up to the day of the event. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. In most instances, tickets delivered via mobile delivery to your AXS account will not incur a delivery charge. SAFETY AND SECURITY. We understand that these things can take time, so you can apply for a refund once you have this information, even if the event has passed. If transfer of tickets is permitted, there is no associated fee unless disclosed on the Service at the time of transfer, in which case fees will be charged to the relevant Payment Method on file. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. If you have not received your tickets 3 days before your . I fell for the scam because I was going to be watching my sister in another city, so I figured it would be nice to have because if she doesn't feel well, or if I decide I don't actually want to go, I can cancel. Your refund will be processed automatically by your point of purchase within 30 days of cancellation, or within such other timescales as are notified by your point of purchase. The truth is that paying for insurance to guard against this is a waste of money. Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. Terms, conditions, and exclusions apply. Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. Reddit and its partners use cookies and similar technologies to provide you with a better experience. IP: 161.35.97.149 You should receive a confirmation after concluding your transaction. There are no suggested results at this time. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. email from them: "Thank you for contacting AXS. If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. Ad . a very friendly member of staff :) Date of experience: 16 February 2023. If you are unable to find tickets or parking rights, please check back again. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. However, we will not be able to confirm that these are adequate for our needs until they are reviewed alongside your application. How do I file a claim and get a refund if I have ticket insurance? The document details need to meet the requirements of your Booking Refund Protection. Click on the relevent section for more information. Common problems addressed by the customer care unit that answers calls to 888-929-7849 include Refund a Charge, Inquire About an Event, Account Access, Make a Purchase, Find My . This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. Front row or on the aisle? Unfortunately, we will not be able to issue a refund on your ticket insurance. Axs Ticket Refund Insurance. Invoiced venues for money due to AXS and oversaw procedure of issuing customer refunds. This policy will apply regardless of how the error occurred. NEVER AGAIN! . 1999-2023 PayPal, Inc. All rights reserved. Please note we may require original tickets to be submitted, Sort Code or BIC/SWIFT code for accounts outside of the UK, You need Javascript enabled in order to submit this form, Booking Errors We recommend you contact the ticket seller directly to discuss the issue, Entry requirements or organisation of a venue/event. Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. Please note that both original issuance tickets and tickets that have been previously issued and are later posted on the Service as a resale ticket may be available for sale on the Service, and different terms may apply to each as detailed below. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. With a simple integration this product has gone from strength to strength enabling AXS . Any reimbursement made as a result of any knowingly incorrect statement made by me or on my behalf shall be invalid and may result in subsequent action being taken against me. Have now given up. I can't go to a concert anymore, any tips to ensure i get my money back? Individuals in possession of a recording device are subject to confiscation and/or ejection. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss.*. Find a to ticket on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. For these reasons and others, the tickets and/or parking rights available for a given event can and do change rapidly. Our helpline number is 1-888-929-7849. Be the first to know. Disabled seating is incredible on all levels of the arena. BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. The site owner may have set restrictions that prevent you from accessing the site. Failure to comply shall terminate Holders rights hereunder and authorize Client to withdraw the ticket, refuse admission, or eject the Holder, all without refund, and subject Holder to all available legal remedies. These documents are require to process your application and you are unable to submit your application without these documents. found at the bottom of this page. I went on live chat to sort out getting refunds for postponed tickets. All scheduled actions including, but not limited to, purchases and listing expirations will be processed approximately at the date and time specified as indicated by the Services system clock. Contact Us You will also be responsible for paying any applicable taxes relating to your purchases. We see your preferred language is English (United States), would you like to stay on, terms and conditions of the MLS home team, https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. or was there no option for you? Help us help you quicker by coming with your mobile ticket ready to be scanned. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due . Privacy Policy. We will notify you by email if this box office collection is required. AXS is not able to specify the exact date of delivery for each event, so please allow as much time as possible for your tickets to arrive. 36. To create an account, we require both personal and vehicle documents, such as a valid driver's license, vehicle registration, and proof of insurance. The truth is that paying for insurance to guard against this is a waste of money. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. It's available for 2 of the 3 formulas of AXA single trip insurance, but also for multi-trip insurance and student insurance.
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