Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. Cheers! Longwear denim, jackets (spot only the thickest quilted puffers with fur-lined hoods) as well as tech trousers for them chill cant-move-from-the-sofa days. The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. One happy teenager. Hi MatthewWe are happy that you have had a pleasant experience dealing with our customer service. We appreciate that you share this with us. So out of pocket for a tracksuit and a tracksuit jacket. Cheers! Everything was very stylish, my son was over the moon with what he got .!! His friends are complimenting the coat already and I will be sending them your way! We are willing to give you a refund if you are not happy with it, but you have to pay for the return postage since we do not offer free returns. I'm really pleased to have these, l've wanted to give them a try for a while now, In this example the image file must be in public_html/cgi-sys/images/. See the Section on 404 errors after clicking a link in WordPress. Lorenzo Veratti. Your review is appreciated. The quality of materials, workmanship, size and fit were excellent! I dont mind paying to return an item (you'd have to drive to the shops anyway if youd bought it on the highstreet) but its much easier if the retailer gives you a returns label with someone like Evri.Anyway great company and clothing! First time experience for me thought I would I have a change from super dry and other designer coats since everyone wears the same stuff!The company is thriving very well the quality of the clothes are amazing very warm and the stiching is well done! Bought Eclipse 2.0 jacket. Great coat, my son loves it, well made and very warm. The offered was, you can pick another jacket at no extra cost and in case the jacket you like is cheaper than the original order, we will be more than happy to give you a refund for the price difference. REVIEWS. Ordered a jacket for a Xmas present for my neohew, from point of sale to delivery communication and delivery updates were excellent.Sadly I had to return for exchange as it had split under arm.The customer service is nothing more than outstanding, and efficient, I returned item and replacement was despatched under a week.Well Done Lorenzo Veratti especially the customer service team you are outstanding, I certainly would not hesitate to use you again. Thank you for sharing this with us! Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. You mentioned that you bought it as your husband's Christmas present, but the item was purchased in September last year and it was not open until Christmas. Cheers! Thank you guys. Diffuse Tech Cargo Pant. We will be looking forward to your next purchase. Do you agree with Lorenzoveratti's 4-star rating? We believe we already explained everything to you in your previous review about the situation. Unfortunately the zip has broken. This means a lot to us. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Fast delivery too. 2023 Trustpilot, Inc. All rights reserved. Great customer service and amazing products. Lorenzo Veratti is a luxury clothing brand based in the UK. Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. Hi MikeyWe are happy to hear that we were able to help you out. The luxury streetwear brand have you sorted for the cold seasons with their debut collection. We are delighted to hear that you had a wonderful experience with us. Brilliant company and customer service Thankyou so much :). What are co-workers like at Lorenzo Veratti. Redirects and rewriting URLs are two very common directives found in a .htaccess file, and many scripts such as WordPress, Drupal, Joomla and Magento add directives to the .htaccess so those scripts can function. We believe that this is being handled by our support team and we are hoping that you will accept our offer for the inconvenience caused on your end. Cheers! Here are 8 tips for writing great reviews. Purchased a tracksuit on 5th December which we are still waiting to receive. So out of pocket for a tracksuit and a tracksuit jacket. The luxury streetwear brand have found a niche in the market, inspired by icons of the 20th and 21st centuries. The delivery was exactly as promised. Cheers! Yes, it has been delivered, but it was not delivered to us. We believYYourill reach many. We are glad that you enjoying the coat. Hi GTAMWe want to thank you for giving us such an amazing review! Can you please respond to our request for your information so we can look into this matter? Cheers! Thank you for your cooperation and for being so patient with the process. We are glad that you enjoying the coat. We value you and every person who is supporting our brand. Cheers! Customer satisfaction is very important to us and we are sorry if your experience with us did not meet your expectation. Bought Eclipse 2.0 jacket. Here are 8 tips for writing great reviews. Lorenzo Verratti | Lorenzo Verratti Clothing | Footasylum RewriteBase / Join the community to connect with real employees and see what other professionals are saying about their companies. Absolutely superb service and communication from the company . I reported it to customer service and expected to get fobbed off as you would with a high street store. Lorenzoveratti is a great urban clothing company.They produce high quality clothes.There sizes are the sizes stated on their web site.They have a very good loyatly rewards cards were you can get reductions on orders,mu son just loves their clothes. Ordered few times from these. Did the driver follow the correct delivery procedure? Unfortunately the zip broke so I emailed and received the best customer service ever known. Your review means a lot to us and we are looking forward to hearing from you again. We are your best resource to discover and connect with sellers worldwide. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Unfortunately the zip was faulty, I got in touch and the customer service department was fantastic. There is more business coming your way from us and his buddies. Changes won't be saved until you sign up for an Enhanced Profile subscription. Delivery was late, was suppose to be 2-3 working days (ordered 28th Dec, arrived 7th Jan.. Outstanding clothing selection & the quality is superb! When you get a 404 error be sure to check the URL that you are attempting to use in your browser.This tells the server what resource it should attempt to request. And the only thing making us accept the colder seasons with open arms is the iconic debut collection from Lorenzo Veratti. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! We appreciate that you share this with us. Put the custom structure back if you had one. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. RewriteCond %{REQUEST_FILENAME} !-f We also ensure all reviews are published without moderation. Hi JoshWe appreciate the word. Hi KimberlyThank you so much for this wonderful review. So out of pocket for a tracksuit and a tracksuit jacket. On platforms that enforce case-sensitivity PNG and png are not the same locations. Thank you for sharing this with us. We ordered with high hopes and we were delighted to not be disappointed. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Very warm, comfortable fit. This amazing company not only provides quality wear, thier customer support is second to none! Everything was very stylish, my son was over the moon with what he got .!! I ordered a coat for Christmas for my son. You are a wonderful customer and your patience with the whole process was just exceptional. is lorenzo veratti a good brand. Cheers! It will give them an idea of who we are and what we do as a brand. Verification can help ensure real people write reviews about real companies. We give great value to customer satisfaction and we appreciate that you let us know that your family is enjoying our products. Cheers! Thank you for your trust and we are hoping that you will continue to support our brand. Very underrated company - lorenzo veratti sells such high quality and great looking clothing at fairly reasonable prices, the customer service is quick and friendly l. Admittedly some of the stuff isn't all too comfortable but still looks fantastic nonetheless. We appreciate all the wonderful things you said about our products. Cheers! Cheers! We believYYourill reach many. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We want to provide you the best possible service but if the problem is with the courier's end, it is beyond our control so we would like to ask for your patience and understanding. Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. What is Lorenzo Veratti? Company Culture, Mission, Values CTRL + SPACE for auto-complete. 70.00. We always want to provide the best service to our consumers like you who trusted our brand. MOTION TWO TONE HOOD - SKY BLUE. We are happy to learn that your overall experience had been amazing. As a goodwill gesture, we offered you an option and you said you will do it and that you will get back to us once done. If your concern is about missing the delivery, we always coordinate with the courier for investigation. We believe we already explained everything to you in your previous review about the situation. # End WordPress. All content is posted anonymously by employees working at Lorenzo Veratti. We are glad that you enjoying the coat. Each time reached out, not much help at all. Speedy dispatch and delivery time. Free shipping for many products! Upon checking, the order was placed on 22 December after the cut-off. Second item I have ordered now just arrived. Hi LauraWe are happy to help. Find out how we combat fake reviews. Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. Replies to negative reviews in < 24 hours. Look forward to more purchases in the future. Again, thank you for the trust. Bought a coat in November. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. We want to let you know that we raised a dispute with our courier immediately with their customer support team and that alone will take several days before we can get a clear answer to the reason why the team also filed the claim. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. Cheers! Thank you. Cheers! We use dedicated people and clever technology to safeguard our platform. We are beyond grateful that you appreciate our effort to provide you with the best customer service experience possible. He spotted two jeans and had to have them! Notice that the CaSe is important in this example. You have no idea how much they mean to us. Pretty gutted, first time customer. Sending a new coat to replace. recommend. Anyone can write a Trustpilot review. Thank you and we are looking forward to hearing from you again. How to find the correct spelling and folder, 404 Errors After Clicking WordPress Links, From the left-hand navigation menu in WordPress, click. We are sorry to hear about this. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. Cheers! We want our consumers to have all the information about the product before purchasing, and we make sure that the features of the product are available under the item description. Look forward to more purchases in the future. Companies can ask for reviews via automatic invitations. Thank you. Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. We are happy to see this! Well made throughout with lovely detailng and good quality material. is lorenzo veratti a good brand. WOW! Sent back at my cost. REVIEWS - Lorenzo Veratti I would highly recommend them if you want stylish designs and a team that actually cares about customers. Cheers! We also measure advertising and website traffic to third-party websites. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Arrived very quickly and my son was made up with his birthday gift. This will reset the permalinks and fix the issue in many cases. Replies to negative reviews in < 24 hours. Cheers! its not about spending 70 and then 5 for shipping which is supposed to take 2-3 days, its the fact that if the shipping says 2-3 days why is it taking over a week and when you contact them they dont reply? The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. The quality of materials, workmanship, size and fit were excellent! It goes against our guidelines to offer incentives for reviews. Told that no jackets left and to choose another. Thank you. British luxe streetwear brand Lorenzo Veratti has just dropped its debut collection, featuring a whole hostof streetwear and sportswear-influenced pieces. We are delighted that you share this wonderful feedback with us. Thank you for letting us know that we did not fail you. Our team does not want you to go through the lengthy process so we will coordinate with the proper team in order to process your refund immediately. I contacted the company who were only too happy to exchange it at no extra cost. Do you agree with Lorenzoveratti's 4-star rating? If your concern is about missing the delivery, we always coordinate with the courier for investigation. This varies by browser, if you do not see a box on your page with a red X try right clicking on the page, then select View Page Info, and goto the Media Tab. The information about our Exchange and Return Policy is available on our website. Ordered few times from these. Hi WendyWe want to thank you for sharing us your recent experience with us. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Thank you. 73.9k Followers, 951 Following, 286 Posts - See Instagram photos and videos from Lorenzo Veratti (@lorenzoverattiofficial) lorenzoverattiofficial. Cheers! Your support of our brand is highly appreciated and we can't wait to hear from you again. Disclosures Shane and Maria were extremely helpful in sorting another coat and arranging a refund for me. I picked this jacket as the branding and logos are discreet. My fussy 14 year old was super happy with the clothing he received from Lorenzo.The quality was far better than some of the big brands hes had in the past.He bought online on Christmas Day and spent his Christmas money because he loved the items so much.The customer service was also brilliant and very responsive with dealing with my queries.He will definitely be buying more items as will I. Hi SamWe are very happy to know that you impressed with the product! My Son is very fashion conscious and up-to-date on all the trends. We are delighted that you share this wonderful feedback with us. You can tell they take pride in their products from the quality of the packaging. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. Need a better system in place for customer service and change their delivery company. Quick View . The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it.
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