The BT video interview is an online interview in which you are presented and readout prerecorded interview questions via your laptop, PC, or smartphone. if you need more advice for this stage of the BT graduate recruitment process. Tell me about the most interesting project you have worked on this year and the biggest thing you learned from it. PDF Flocabulary Answer Keys For 4c - Nl.storylab.com. Well know were making progress when our customers tell us were easy to do business with. ukraine russia border live camera /; June 24, 2022 BT's interviews To operate safely and fairly. Our vision is to provide the best network and best service so our customers trust us. How we do things is just as important as what we do. We take a responsible approach to technology. Ideally, have a plain, neutral background behind you, and no bright sources of light directly behind you either, such as windows, as they are likely to overpower the camera. When we have regular, open and honest conversations with each other and do the right thing. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential. TIP 3 Many candidates will get invited to a BT video interview. All of us in BT bring these three values to life, every day - wherever we sit in the business, whatever job we do, wherever in the world we live. We understand and manage risks well which enables us to take the right risks at the right time. Being a live conversation, its also a chance for Perhaps you contacted the absent member in order to retrieve their notes and then suggested that the rest of the work be split between the remaining members. Q10. People want simple, easy products, which they can understand. We speak up when we have an idea, a question or a concern. This includes give us an example of a time when questions and hypothetical scenario questions (what would you do if). We dont want it to get into the wrong hands, so we keep it confidential, safe and secure. If anyone wants to raise a concern about anything that doesnt fit with our code we give everyone access to services that makes this process easy. Living by your values. By 13. This category only includes cookies that ensures basic functionalities and security features of the website. And who we aspire to be. This is just one example of how you could break down an example in order to construct your interview answer. During your interview, you will want to clearly show that you fully understand the role and match the companys values in order to stand out from other candidates. Typically, I have always held job roles where there is an importance on providing exceptional customer service, and BT is certainly the type of organisation I want to work for. So, make sure youre using your research into BTs values and culture to inform your answers. Be kind to yourself. Communications providers (also called service providers) are the organisations that sell phone, broadband, data and TV services to homes and businesses. Transforming BT's operating model Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential. Full Suggested Answer & Detailed Response, Question 10, To achieve this vision we embrace the following core values: Professionalism - Deliver quality in everything we do, believe in success, encourage and foster strategic and creative thinking, value thought leadership, and risk management. The majority of the members are independent. Make sure that you have done your research in BT and know the skills and qualities that it is looking for. Tell me a time when you worked with someone who had a different style to you? We are the leader of quality, both in what we do and how we do it. Discuss the issue and how it disrupted your plans, and then go on to talk about how you overcame this challenge. Part 2: at interview. Thank you so much..i have an interview laterit helped a lot to boost my confidence. Tell me about a time when you had to overcome a difficult challenge? You're standing in line at your favorite caf, ready to indulge in your weekend ritual of a cappuccino and a good book. Reverse-engineer the experience you want to deliver. They all carry an Openreach identity badge though, which they should show you straightaway if they dont, make sure you ask to see it. And we're on a mission. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. Openreach looks after the fibres, wires and cables that connect the UK. Q26. and a virtual assessment centre, which includes a final interview. What are the most important qualities needed to work at BT? Now future firmware updates are also due to end. Our strategy is simple - we aim to provide better service, broader coverage and faster speeds. Yes! Cons. . And we have plans to go further: Our values Personal Simple Brilliant 5 Our purpose To use the power of communications to make a better world . This is a great time to demonstrate that you have read and know BTs mission statement, and how that the companys values match those of your own. For us, there are no shortcuts when it comes to keeping everyone safe. And we get this right by combining our knowledge and imagination with a focus on the standards everyone expects from us. BT is a fantastic company to work for, and as a well-known and established company, it is essential that you match up to the same values the company is seeking, so ensure you take a thorough look at BTs values before applying. We care about our health, safety and wellbeing and understand how much focus and attention is needed to make sure were all able to thrive and be our best at work. BT assessment centre interview Be familiar with our code. 1 . What are the 3 BT values? We commit to using renewables, decarbonising our fleet and cutting our operational emissions. Full Suggested Answer & Detailed Response, Question 2, We look after the copper wires and fibre cables that connect homes and businesses to phone and broadband. ukraine russia border live camera /; June 24, 2022 Full Suggested Answer & Detailed Response, Question 5, openreach values personal, simple brilliant. By 2030 were going to be the most trusted connector of people, devices and machines in the world. Show that you live the values of BT 'personal, simple, brilliant'. We provide customers with accurate bills that are easy to understand. Openreach does not sell phone, broadband or TV services directly to consumers. We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. This means were independently governed, and has helped us become a more autonomous and customer-focused business. With an open mind and a winning . Therefore, it is essential that you prepare for customer service focused competency questions such as Describe a situation where you went above and beyond to provide high-quality customer service? and Tell me about a time when you had to overcome a difficult challenge?. In the last year Openreach passed a record 2m premises with FTTP. You can adjust your preferences using Manage Cookies or find out more by reading our Cookie Policy. Values can be personified in people that you love and admire. + Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. This question, sometimes phrased as Why BT? or Why work for BT?, is almost certainly going to come up during your BT interview, so it is essential that you prepare a strong answer for it. Q22. leicester accident today / 12. juni 2022 . Think about your job for a moment. Its important to have the right controls in place to help us do this. Every single day, businesses, governments and millions of people around the world trust us to keep them connected, working and learning. And we're on a mission. Kursevi Njemakog jezika + It clearly spells out what we stand for as a business and we should all feel good about playing an active role in caring about our work, our customers and our communities. Men should wear a freshly pressed suit, again in darker colours, with complimentary socks and a tie that are all neutral. Should I give them those. Can plusnet send me a new openreach modem or do I need to get in touch with openreach about getting a replacement? We want to make sure we develop, use, buy and sell technology in a way that consistently benefits society and minimises harm. Full Suggested Answer & Detailed Response, Question 4, Apprentices can feel abit overwhelmed when first on your own as course was only 9 weeks. port clinton high school athletics / roberto bettarini ambassador / roberto bettarini ambassador Where possible, try to avoid carrying objects in your pockets as this will help aid the preservation of the suit lines. With over 100,000 colleagues, all around the world, BT is a reflection of the society we serve, and we want a business that fully mirrors and celebrates that diversity. This online course will instantly be free for you to access for 30-days. Marriott Hotels remain a family run business with family values as they approach their 100 year . Get in touch with a colleague in health and safety, your line manager or your union safety rep if you have any concerns about safety at work. openreach values personal, simple brilliantwarner records contact email. BTs assessment centre interview has traditionally been with a manager from a relevant business area. The high standards we set extend beyond what happens at work and include how we use social media. 1. TIP 4 BT has a highly-regarded reputation within its industry, and the culture within BT is highly important to the success of the organisation and all the employees. That is close to the valuation attached by Barclays ( BCS ), which the FT reported at 22bn. Its also worth thinking of other good examples of times when you have used the skills that BT is looking for or tackled particular challenges that youd be likely to face while working at BT (eg through extracurricular activities, voluntary work, part-time jobs or university projects). Q9. Think carefully abouthow in our own actionswe can be kinder to theplanet. BT Values. Our people We employ more than 37,000 people who install, support and maintain the wiring, fibres and connections which link tens of millions of homes and businesses in the UK to our customers networks. We dont wait until something goes wrong - when something isnt right, we fix it. This includes staying true to our Commitments to Ofcom and the requirements of the Financial Conduct Authority. Order today and you will get this bonus guide FREE offer available for a limited time only. They describe best practice and make sure we operate within data privacy laws. preparing for BT interviews Through sport values are used to promote team spirit, respect and how to be a good digital citizen. For in-depth advice on answering motivational questions, see our If you are one of these candidates, then make sure you carry out some specific preparations before your interview. It's a Sunday morning. A Apply to Associate Technical Delivery Support Job in BT e-Serv (India). Four brands. In fixed, Openreach is taking a 'Fibre First' approach that positions the business to deliver, economically, at scale and pace, 10 million fibre-to-the-premises, FTTP, by the mid-2020's, while in mobile, BT will continue to build 4G to 95% geographic coverage by 2020 and intends to lead the market in 5G. Our purpose means we go the extra mile for our customers, keeping them, their families, their friends and businesses connected. They reflect who we are. Find out whos who. We stick to the highest standards of health, safety and wellbeing across the whole of our business, making sure that everyone - our colleagues, our partners, our communities - returns home safe and well. Grand Central Market Dog Friendly, 10, How to answer BTs interview questions for graduate roles, Answering give us an example questions, Answering hypothetical situation questions, guide to competency-based interview questions. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential. Timing is crucial - if you're out-of-contract, or close to the end, it's easier to leave without penalty. For example, if BT state they are looking for someone who can deliver exceptional customer service, then make sure that you can demonstrate you can deliver exceptional customer service by citing a time where you went above and beyond for a customer previously. The six divisions will be supported by Technology, Service and Operations, which is . In the 30 per cent of the UK where Openreach is the sole provider, Ofcom will impose a pricing regime that also allows it to recover the costs of both its full-fibre and legacy copper networks. As a result of this, BT gave Ofcom a list of voluntary commitments, which included making Openreach a distinct company with its own staff, management, purpose and strategy. Its a given that we all want to work in a safe environment, that we care about everyone's wellbeing and that we dont allow things like bullying and exclusion in our business. Our values guide our decisions at every level. 'Video interviews allow candidates to sit this stage of their application in their own time,' explains Corinne. whatevercountry theywork in. Bt e-serv (india) - Bengaluru. Top tip: think about BT's values Corinne advises that, 'The values of personal, simple and brilliant are lived out through everyone's role every day when you're working here. Our customers are the 690+ communications providers who sell phone and broadband services to these households and businesses. Were proud of the high benchmarks we work to across our business, but were not complacent - we constantly seek to learn, develop and improve. We should set the highest standards, meet our legal and regulatory obligations, create the fairest environment, and welcome, respect and hear every voice. And we're on a mission. bt values personal, simple brilliant johnson c smith football. But were independently governed. This team drives strategic programmes and develops new business. This not only shows you understand the role and qualities BT are seeking, but you are also backing up your claims that you can fulfil the role with your prior experience. thatanyonewho works for, with, or on behalf of BT can call, All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. This button displays the currently selected search type. This means making everything straightforward and easy to use and to do that we need to make it simple. Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Brilliant. To connect for good. This website uses cookies so that we can provide you with the best user experience possible. . Jun We also use third-party cookies that help us analyze and understand how you use this website. We dont turn the other way if were concerned about something. Our systems include controls that prevent us from being exposed to financial crimes such as fraud, money laundering, tax evasion or bribery and whether they involve colleagues, customers or third parties, we report all suspected financial irregularities to our finance and security teams so that they can be investigated. We stick to accurate, truthful data from verified independent sources to demonstrate the qualities of our products. Would your friends describe you as analytical? They shape our culture. you Answering give us an example questions Were obsessed with the opportunities we have to deliver connected technologies and digital services in order to truly connect for good. Lead on the qualification of new business requirements from a design perspective with the Openreach Product Owners, in conjunction with key business stakeholders. As such, you wont have any direct interactions with recruiters during this interview. This list is not exhaustive, but it will give you an idea of some common core values (also called personal values). Planning and Allocation Apprentice at BT Openreach United Kingdom Leeds, England, United Kingdom 500+ connections. We are all connected by our shared values; Personal, Simple and Brilliant. Thats why we only use our business email address when we share any information connected to our work and we never share our log in details for any of our systems. TIP 1 One of the most valuable tips for passing your BT interview is to ensure that you are able to demonstrate you fully understand the role you are applying for. Full Suggested Answer & Detailed Response, Question 3, So there is no risk. , youll receive recommended careers advice content tailored to the career interests you tell us about and the stage of the application process that youre at. We look after the copper wires and fibre cables that connect homes and businesses to phone and broadband. Were a team. Planning and Allocation Apprentice at BT Openreach United Kingdom Leeds, England, United Kingdom 500+ connections. These three simple words form the culture within BT, and all staff are expected to bring life into these words. Interestingly, BT's . One team - committed to building and maintaining our networks, creating and servicing our solutions and making sure we meet and exceed our customers' expectations. One of the ways we'll do this is by transforming our ways of working so that decision-making is fast, agile and driven by insight derived from hard data. We follow all guidance to treat our customers fairly whilst competing to win. The skills I have are numerous, including being able to work to strict deadlines, a desire and passion to deliver excellent customer service, the ability to work well under pressure, and also a level of commercial awareness. We remember that work has proven benefits for health, and health has proven benefits for work, so we provide lots of information, resources and guidance to help all of us live as healthily as we can. Answering motivational questions Why EE. We also need to hold personal and sensitive information about each other. My role involves upholding BT's values of Personal, Simple & Brilliant. We use cookies to bring you a great browsing experience - and to find ways to make it even better. This is so helpful. TL:DR - it was so much fun to get an overview of BT, BT Consumer, values, objectives (e.g. 1. We are not afraid to be bold but were never reckless. (Exploring Leadership competency) Please use this form if you want to thank an Openreach engineer for the work they've done, special assistance given or kindness shown. A free inside look at company reviews and salaries posted anonymously by employees. And never let work get in the way of that. Were smart with risk. We follow strict international financial, governanceand accounting standards to record and report our finances. openreach values personal, simple brilliant. The answer to that is simple it starts and ends with us. We make sure that there is no place for discrimination, bullying or harassment and we take a zero-tolerance approach if we discover it. This year, we launched our new responsible tech strategy. Q3. For starters, theres the work environment we create, the systems we use, the processes we stick to, the behaviours we all demonstrate and the stories we share about working here. Menu I've had personal experience of waiting in for an engineer that hasn't arrived so I can't begin to imagine that x4 Every entrepreneur believes their company and products are valuable. We build our teams to be representative of the customers we serve everyday. In some cases, the values will be easy to figure out. Lots of things build up our culture. Good Luck . Openreach Limited is a wholly owned subsidiary of BT Group. Its also key to the way we operate as a responsible and sustainable business. Today, we also own and operate the EE and Plusnet brands. Our values are about more than what we do. This is why we have Being trusted: our code. https://passmyinterview.com/bt-interview/There. Revise the questions ill give you below and do a lot of practice prior to starting the interview. cosmopolitan chic attire for men See our guide on If you were leading a team, how would you deal with a team member who disagreed strongly with your approach? We avoid potential conflicts of interest where we can, and where we cant we register them so they can be managed carefully. Openreach is responsible for installing and maintaining the UK's main telecoms network infrastructure used by many telecoms providers, including BT. If that promise is specific, pain-focused and exclusive, you will turn future customers into paying customers. However you approach answering these types of question, ensure you link your reasons to the role or BTs values. June 24, 2022 . Dont leave your preparation until the last minute, as you wont be able to fit everything into an evening. They help us give the best experience to our customers, and to everyone who works for, with, and on behalf of BT Group. We understand and manage risks well which enables us to take more of the right risks at the right time. Tell me about a difficult challenge you had to overcome? Full Suggested Answer & Detailed Response, Question 11, Thanks a lot! Our purpose means we go the extra mile for our customers, keeping . Service. the Connected Plan, the importance of being Simple, Personal, Brilliant.) And we're on a mission. We always remember everyones inherent dignity and equality, no matter who they are or where they live - this includes our colleagues, customers and any other people impacted by us. EE also provides home and business broadband using both 4G and fixed line connections. Isnt that incredible? A tried-and-tested method for structuring your answers is the STAR framework: you should outline the They reflect who we are. By clicking Accept, you consent to the use of ALL the cookies. We do not tolerate fraud, money laundering, tax evasion or any other financial crime. 5. Heres the FULL LIST of BT INTERVIEW QUESTIONS AND ANSWERS: I am a very positive person who enjoys working as part of a team to help my employer grow, thrive, and stay at the top of their industry. If one of our engineers is coming to your home or business for any reason, theyll call or text you first to check youre in, get some details about your address (like where to park), and tell you roughly when theyll get to you. What are your salary expectations in this role at BT? We cannot be complacent. Necessary cookies are absolutely essential for the website to function properly. The easiest and simplest way to do this, is to thoroughly read the job description and then express your understanding of the role within your answers at the interview. Fiber and Copper Multi Tester. You want your customers to be treated so well that they experience the service they have received as exceptional. Wow, you give by far the best advice. And BT Group owns and operates Openreach as a separate legal entity. Having a clear structure to your answers will help you to keep to time and ensure that youve covered all the information you need. Our business values reect the way we go about everything we do - Personal, Simple, Brilliant. Your value proposition is a promise to your future customers. Perhaps youre motivated by career progression, in which case youd keep the goal of advancing your career with BT in mind to remain consistent in your graduate position. network investment through Openreach's Fibre First programme, FTTP deployment, further 4G mobile network build and the proposed 5G launch. It is mandatory to procure user consent prior to running these cookies on your website. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. We make sure our products are secure and always in line with our security standards. Remind yourself of BT's values of 'personal, simple and brilliant'. The more we listen, the better we are. Some common business values are fairness, innovation, and community involvement. Becoming independent In 2017, Ofcom published the Digital Communications Review. Here is a selection of some difficult STAR interview questions taken from the InterviewGold online training system. Q7. You will need to deliver your answers within a time limit (usually around 60 seconds), so its important that you dont overrun and get cut off. We invite different views to open up ideas and start different conversations. You'll usually only have a short period of time to think about and answer each question, so make sure to use the time wisely. We always behave with integrity and fairness and in accordance with the rules. Openreach's investment in its fibre broadband network, which is open to all providers on an equal basis, has been key to this progress. Or we head to the diversity and inclusion pages on the intranet to find out more about our People Networks and learn about the actions we take to create a truly inclusive and welcoming environment and experience at work. Describe a time when your leadership skills made a difference. Remind yourself of BTs values of personal, simple and brilliant. If you disable this cookie, we will not be able to save your preferences. Give Me The Answers To My Interview! Our company details Our company number is 10690039 and our registered address is Kelvin House, 123 Judd Street, London WC1H 9NP. guide to competency-based interview questions He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. Openreach Limited runs the UK's digital network. This was part of a legally binding list of undertakings BT gave Ofcom, our regulator, in September 2005. We have a significant responsibility for each other, for our customers, for the communities we serve, and for our planet. On a personal level, the things I wish to achieve in my life. And we're on a mission. This makes us broader in our thinking and in-tune with our customers day to day lives. Where do you see yourself in five years' time? 1. You can find out more about which cookies we are using or switch them off in settings. We register any gifts or hospitality we give, or receive, and any sponsorships or other charitable donations we provide. Openreach is a wholly owned subsidiary of BT. Were especially careful about respecting peoples privacy and free expression and we dont tolerate modern slavery, child labour or other human rights abuse in any part of our operations or those of businesses we work with.
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